Anthony joined MetroHealth in 2011 and was appointed Senior Director of Operations Finance in August 2015. He brings with him more than 10 years of experience in financial and operational management expertise, includuing leadership positions in the oil and gas industry at Washington Group and URS. Naoum successfully negotiated community-based healthcare agreements, designed financial business plans for newly opened Express Care Clinics and mid-size Ambulatory Health Centers, developed a first Service Line Business Intelligence Management Team within Medical Operations and established the first Finance Fellowship Program at MetroHealth. Anthony served as local Ambassador for the ACHE, was Chairman of the Financial Planning Committee in the Ambulatory Access Campaign and was Chairman of the Community Development Committee in the Emerging Leaders Group.
The MetroHealth System became the first public, essential health system ever with the Epic EHR to achieve Stage 7 in the HIMSS electronic medical record adoption model (EMRAM) in both its inpatient hospital and all of its ambulatory clinics.
Not staying static though, MetroHealth recognized the need to leverage its investments in analytics and technology to improve the quality of care and financial outcomes by forming a new department known as DORA - the Department of Operational Research and Analytics. DORA is about finding new ideas in data and becoming a best-in-class user of data. It has begun to enable MetroHealth to progress from data to information to knowledge to wisdom. MetroHealth’s Department of Operational Research and Analytics (DORA) has introduced new technologies to help administrators and clinicians better understand the forces that drive their business. The data gleaned from this intelligence is being used to implement changes that aid in better overall operations.
- How to use data to engage physicians in harnessing opportunities for cost reduction, care variation and practice standardization.
- How to use data and analytics to manage total cost of care and outcomes for defined patient populations.
- Accelerate performance improvements using analytics based on the fundamentals of quality, efficiency and cost effectiveness.