Ami is the executive medical director for Population Health and Accountable Care at UCSF Health. She is also an assistant professor in internal medicine and a hospitalist within the Division of Hospital Medicine. She works on designing clinical programs, leveraging data & analytics and forming partnerships that can help UCSF succeed in a post health care reform era. Her work includes leading efforts in UCSF's ACO collaborations and bundle payment programs as well as other large payment based initiatives. Her goal is to improve the value of care UCSF is delivering in a measurable way at the population level.
As a clinician, Ami sees patients within of the hospital medicine services, within neurosurgical co-management services and in the urgent care setting. She is actively involved in resident and medical student education.
Ami graduated phi beta kappa from Williams College majoring in political science and biology. While there she also served as student body co-president and received the only award given at graduation, the William Bradford Award for citizenship. After college, she worked for McKinsey and Company in New York, NY. Following her position at McKinsey, she worked on antiretroviral pricing negotiations with international generic pharmaceutical companies for the Clinton Foundation.
After working, Ami returned to school and attended medical school at Yale School of Medicine and also pursued a law degree at Yale Law School. While at law school, she spent a significant amount of time working on Barack Obama’s 2008 presidential campaign where she served as the co-convenor for the Health Policy Advisory Committee. Upon Graduation from Yale, she joined the Internal Medicine Residency Program at Brigham and Women’s Hospital/Harvard University in Boston, MA. where she was selected to be a chief resident at the Faulkner Hospital.
Population Health permeates health care initiatives today, but gleaning improvements and effectiveness from data is exceedingly complex. UCSF Health’s IT and Population Health teams partnered to bring together patient care and Payor data to gain new insights and provide better care for vulnerable populations in UCSF’s commercial Accountable Care Collaborations (ACOs).
UCSF collaborated with multiple payors to receive raw ACO member data and custom reports. Data included eligibility files and claims, while delayed, was more accurately representative of utilization. A clinical data warehouse was leveraged to store payors data alongside UCSF’s timelier and more accurate, patient data. Significant efforts were made to match patients among all data sets, serving as the lynchpin to the patient population at UCSF through our ACOs. Furthermore, a sophisticated analytic tool was created to collate and display data to provide insight on various populations and characteristics. Results were two-fold. Clinically, new insights informed strategic interventions, such as improved communication around urgent care use with observed increased ED utilization. Technically, the project informed IT of data requirements, including standardization, crucial to successful data analysis of multiple payors.
- Explain the key challenges with disparate data sources.
- Review steps to standardize and provide meaningful information to users in a robust tool.
- Lessons learned about the process and insights gained from data to inform actionable interventions.