May 15-16, 2017 | San Francisco, CA

What does ROI Look Like? Better Performance, Improved Care

May 15, 2017
11:15am - 11:45am
Grand Ballroom

The MetroHealth System became the first public, essential health system ever with the Epic EHR to achieve Stage 7 in the HIMSS electronic medical record adoption model (EMRAM) in both its inpatient hospital and all of its ambulatory clinics.

Not staying static though, MetroHealth recognized the need to leverage its investments in analytics and technology to improve the quality of care and financial outcomes by forming a new department known as DORA - the Department of Operational Research and Analytics. DORA is about finding new ideas in data and becoming a best-in-class user of data. It has begun to enable MetroHealth to progress from data to information to knowledge to wisdom. MetroHealth’s Department of Operational Research and Analytics (DORA) has introduced new technologies to help administrators and clinicians better understand the forces that drive their business. The data gleaned from this intelligence is being used to implement changes that aid in better overall operations.

Key takeaways:

  • How to use data to engage physicians in harnessing opportunities for cost reduction, care variation and practice standardization.
  • How to use data and analytics to manage total cost of care and outcomes for defined patient populations.
  • Accelerate performance improvements using analytics based on the fundamentals of quality, efficiency and cost effectiveness.
Air Max 90 SACAI


Senior Director of Operations Finance
MetroHealth System
Senior Vice President and Chief Financial Officer
MetroHealth System

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